Insurance Benchmarking: Charting Your Course
Tuesday, January 8
2:00 PM EST (19:00 GMT)
1 CPE Credit: Social Environment of Business*

What are the significant issues and emerging trends in the life and annuity lines of business? How can your company use benchmarking to identify areas requiring attention and strengthen your competitive edge? We'll discuss:

• Emerging trends in the areas of customers, products, distribution, servicing, offshoring, and outsourcing.
• Tools for navigating these trends.
• The latest key performance metrics in life and annuity business operations based on cost and efficiency research.

Learn the results of Deloitte Consulting's 2007 Life (LIONS) and Annuity (ACES) benchmarking studies and about top-of-mind operational issues for insurers.

This webcast is no longer available for viewing. If you'd like a copy of the webcast slides please contact Liza Benner.